Delivering Better Customer Experience with Omni Channel | #LessCodeMorePower

The awesome Tricia Sinclair joins dona and Sarah in this episode where she talks about all things Omni-Channel and working with Dynamics 365 in the Power Platform and why this is awesome for customers AND customer service agents. Tricia also is a massive advocate of governance in Azure DevOps and an active community member where she leads notable initiatives including Power Platform Hackathons for #BlackMindsMatter and the leader of the Power Platform School. 
 
Learn more about Tricia on her LinkedIn profile here: https://www.linkedin.com/in/triciasinclair/ 
Check out the Power Platform School here: https://twitter.com/hashtag/powerplatformschool?src=hashtag_click


Read more here: https://channel9.msdn.com/Shows/Less-Code-More-Power/Delivering-Better-Customer-Experience-with-Omni-Channel

Content Attribution

This content was originally published by pattynguyen at Channel 9, and is syndicated here via their RSS feed. You can read the original post over there.

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