Windows Won’t Connect to nanoHD with RADIUS

After a long hiatus from the office, we're letting people come back. The IT gremlins have been hard at work sabotaging things while I've been away. None of my windows devices will connect to WiFi when RADIUS profile is selected.

Firmware on APs (5.43.36) and controller (6.2.25) is up-to-date.

If I switch from WPA2 Enterprise (freeRadius on pfsense router) to WPA2 Personal and set a pre-shared key, I can connect. If I switch back to the RADIUS profile, it fails. However, I've confirmed that the shared secret is correct.

I pulled the following logs from `/var/log/messages` on the AP my windows machine is connecting to:

Thu Jun 10 15:36:16 2021 daemon.info hostapd: rai0: STA %MAC Address% IEEE 802.11: associated Thu Jun 10 15:36:16 2021 user.info : wevent[19264]: wevent.ubnt_custom_event(): EVENT_STA_JOIN rai0: 9 Thu Jun 10 15:36:16 2021 kern.warn kernel: CFG80211_AssocReqHandler():pEntry->func_tb_idx=0 Thu Jun 10 15:36:16 2021 kern.warn kernel: 80211> AP Key Add Thu Jun 10 15:36:16 2021 kern.warn kernel: Set Ap Default Key: 1 Thu Jun 10 15:36:21 2021 daemon.info hostapd: rai0: STA %MAC Address% IEEE 802.11: disassociated Thu Jun 10 15:36:21 2021 user.info : wevent[19264]: wevent.ubnt_custom_event(): EVENT_STA_LEAVE rai0: Thu Jun 10 15:36:21 2021 kern.warn kernel: rai0: (CFG80211_OpsStaDel)80211> Delete STA(%MAC Address% Thu Jun 10 15:36:21 2021 kern.warn kernel: Can't find pEntry in ApStaDel Thu Jun 10 15:36:26 2021 user.info : stahtd[19265]: [STA-TRACKER].stahtd_dump_event(): {"message_type" Thu Jun 10 15:46:22 2021 user.info : wevent[19264]: wevent.ubnt_custom_event(): EVENT_STA_JOIN rai0: 9 Thu Jun 10 15:46:22 2021 daemon.info hostapd: rai0: STA %MAC Address% IEEE 802.11: associated Thu Jun 10 15:46:22 2021 kern.warn kernel: CFG80211_AssocReqHandler():pEntry->func_tb_idx=0 Thu Jun 10 15:46:30 2021 daemon.info hostapd: rai0: STA %MAC Address% IEEE 802.11: disassociated Thu Jun 10 15:46:30 2021 user.info : wevent[19264]: wevent.ubnt_custom_event(): EVENT_STA_LEAVE rai0: Thu Jun 10 15:46:30 2021 kern.warn kernel: rai0: (CFG80211_OpsStaDel)80211> Delete STA(%MAC Address% Thu Jun 10 15:46:30 2021 kern.warn kernel: Can't find pEntry in ApStaDel 

Also...my logs on my freeRADIUS server (pfsense) don't log any auth attempts. I'm googling the heck out of snippets of the logs but so far no luck. Any ideas?

Please and thank you!

May the Unifi gods smile down on you!

submitted by /u/purge0
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